Objectives:

• Develop Core Operations Management Skills: Equip participants with foundational knowledge in operations management, including job design, work measurement, and strategic operations.
• Enhance Operational Excellence: Teach techniques for identifying non-value-adding activities, setting KPIs, and integrating customer feedback into operations.
• Improve Planning and Forecasting Competencies: Provide insights into forecasting, capacity planning, facilities planning, and layout planning for effective operations management.
• Master Product and Process Development: Develop skills in product design, process selection, and continuous improvement to drive innovation and efficiency.
• Understand Supply Chain Management: Introduce participants to supply chain management concepts, focusing on strategic supply chain alignment and customer-centric approaches.
• Optimize Inventory Management: Teach inventory planning, optimization, and control systems to ensure efficient inventory management.
• Manage Warehouse and Transport Operations: Provide knowledge on warehouse management processes, transport management, and their roles in efficient logistics operations.
• Leverage Logistics and Distribution Management: Explore the principles of logistics, types of logistics, and distribution management to streamline product flow and improve customer service.

• 32 Practical Focus Module
• 4 Reference Book
• Post Completion:
  • Electronic Certificate
  • Digital Badge via Credly.com
  • Printed Certificate Available
  • Printed Transcript  Available

1. Operations Strategy Development – Crafting strategic plans to enhance operational efficiency and competitiveness.
2. Supply Chain Management – Managing supply chain activities for optimal performance and cost reduction.
3. Process Improvement – Identifying and eliminating non-value-adding activities through Lean and Six Sigma.
4. Forecasting and Capacity Planning – Applying accurate forecasting techniques to improve decision-making.
5. Inventory Management – Developing effective strategies for inventory control and optimization.
6. Warehouse and Distribution Management – Streamlining warehouse operations and distribution channels.
7. Customer-Centric Approach – Enhancing customer satisfaction through effective service delivery.
8. Performance Monitoring and Control – Establishing KPIs to track and measure business performance.

Upon successful completion of the course, participants will be able to:

1. Apply operations management frameworks to improve business performance.
2. Develop operational strategies aligned with business objectives.
3. Implement effective forecasting and capacity planning techniques.
4. Design and improve supply chain management processes.
5. Optimize warehouse and inventory management functions.
6. Apply process improvement strategies to increase business efficiency.
7. Monitor and control operational risks and challenges.
8. Implement customer-driven strategies to enhance customer satisfaction.
9. Develop data-driven performance metrics for evaluating operational success.
10. Drive business growth through effective logistics and distribution management.

Features:
Duration: 6 Months
Modules: 32
Short Video Materials: Yes
Mode of Learning: Self-Paced

Assignment: 

• Total Assignments: 
• 1 Pre-Course Assignment (Learning Purpose)
• 1 Capstone Projects
  • Total Marks: 300
  • Pass Mark: 50%

Exam Method:
Number of Exams: 08 (Each unit has One Exam)

• Number of Questions: 20 MCQ Questions + 2 Written Questions (Each Exam)
• MCQ Question Mark: 2 * 20=40
• Written Question Mark: 30 * 2= 60
• Exam Duration: 60 Minutes
• Total Marks: 100 (Each Exam)
• Pass Mark: 50%